Shipping Policy

1. Processing and Dispatch

• Processing Time: All orders are processed and prepared for dispatch within 1 to 3 business days after payment confirmation.
  
  
• Confirmation: As soon as your order is dispatched, you will receive a confirmation email containing your tracking code to monitor the delivery progress in real time.
  
  

2. Estimated Delivery Times

• Standard Shipping: 7 to 15 business days after dispatch.
  
  
• Express Shipping: 3 to 7 business days after dispatch.
  
  

3. Shipping Costs

• Shipping costs are calculated automatically at checkout based on the weight, dimensions of the products, and the destination address.
  
  
• We periodically offer free shipping campaigns or promotions for eligible purchases, which will be applied automatically at checkout.
  
  

4. Incorrect or Incomplete Delivery Address

• It is the customer's sole responsibility to provide correct and complete delivery information at the time of purchase.
  
  
• If a package is returned to origin due to an incorrect address provided by the customer or prolonged absence at the delivery location, reshipment will be subject to a new shipping fee.
  
  

5. Tracking

• All shipments include a tracking code. You can check the delivery status directly through the tracking link sent to your email or via the order tracking page on our store.
  
  

6. Questions and Support